Shumani’s +90% uptime commitment keeps its customers on the move

The largest black-owned and managed industrial supplier of its kind in South Africa, Shumani Industrial Equipment is also distinguished by the fact it is committed to ensuring a 90% or greater uptime for its rental fleet clients. “This is made possible thanks to the incredible work ethic and unwavering commitment from our staff,” comments Shumani MD Victor Nemukula.

He adds that the company has a highly skilled workforce, from technical to administration, to offer its clients world-class service. “It is critical that our customers have uninterrupted production, as they have their own targets to meet. This requires a high level of trusted support, as anything under 90% affects productivity,” explains Nemukula. Hence, Shumani focuses on ensuring continuous fleet maintenance and availability.

The company offers world-class brands like Kalmar port equipment, Doosan and Crown forklifts and Sany earthmoving equipment. “Shumani sources quality brands that support our 90% uptime value proposition to our customers,” says Nemukula.

In addition, it has access to full technical support from the Goscor Group. “We also have relationships with technical colleges to offer ongoing training. We provide bursaries and other training opportunities to our employees,” highlights Nemukula.

Shumani offers standard 500-hour preventative maintenance on all its equipment, in addition to customers who negotiate 250-hour service intervals. “We have technicians on customer sites for a faster response time should any equipment be down,” concludes Nemukula.