Paratus Zambia and Starlink satisfy tourist demand for high quality connectivity in remote areas

Nestled on the banks of the mighty Zambezi River, Baines’ River Camp provides an idyllic retreat for those seeking both adventure and relaxation. Renowned for its timeless elegance and unparalleled luxury, Baines’ River Camp allows guests to immerse themselves in the wild beauty of Africa while enjoying the comforts of meticulously designed accommodations. When guests arrive at the camp, they expect luxury on every level and that includes being able to enjoy continuous, quality, online wi-fi access.  Thankfully, Paratus Zambia, which has provided the connectivity to the camp for the past three years, has now installed a Starlink LEO (low earth orbital) satellite connection and taken this five-star tourism destination’s service delivery to new heights.

Stephan Grobler, manager at Baines’ River Camp explains: “This has made a massive difference to what we offer our guests.  Paratus has always provided the best service available and now uses Starlink satellites to deliver its service, which doesn’t rely on ground-based infrastructure, making it a dependable choice for us. Also, it offers significantly higher speeds compared to traditional VSAT, reaching speeds of up to 220 Mbps. This allows our guests to stream videos, browse the internet and download files much more quickly. Our guests now have continuous online access in their rooms; previously, it had only been available to guests in the main dining and lounge areas. With this comprehensive and excellent connection, our visitors are really delighted particularly because they have often travelled from other camps in Zambia where the service is either patchy or not available at all.  The Starlink service provided by Paratus Zambia matches our own in terms of quality and in exceeding our guests’ expectations.”

The new service at Baines’ River Camp also means better communication between the guides and the main camp as all staff are now linked on WhatsApp groups, making their communication instant and effective. “It’s made a huge difference to our operations”, adds Stephan, “because all critical and tourist information can now be shared immediately.  We can also contact our suppliers at any time.  The real bonus is for our guests who expect to be able to connect when they arrive.  They want to be able to access and read or answer their emails, use WhatsApp, upload and send their photographs and even stream movies and other content while they are here relaxing.  They can do all this now at Baines’ River Camp with total confidence and ease.”